January 29, 2008

Microsoft Xbox 360 Problems Explained

by Marc Sandford

The Xbox 360 is a great gaming system and has provided many people with endless hours of fun. However, as many gamers know, the Xbox 360 has it's dark side, otherwise known as the red ring of death.

This error is indicative of a general hardware failure. So the question is: Why does this happen in the first place? It has to do with Microsoft rushing the product to market without sufficient testing.

This article discusses the different flaws that contribute to the red ring of death.

1) Heat - The Xbox design has a lot of high powered components that are crammed into a small space. Just as large engines put out lots of heat, these high powered components also create a great deal of heat. The Xbox design uses fans, vents, and heat sinks to keep the console cool. Because there isn't much of a reserve cooling capacity, this system will easily overheat if the airflow into the console gets obstructed. When the temperatures get hot enough, the heat starts to affect different design flaws (discussed below) which cause the ring of death failure.

2) Lead free solder - Lead free solder is used in the Xbox because it is a product that is often used by children. Unlike the standard lead-tin solder, lead free solder is more brittle. To make matters worse, Microsoft picked the wrong type of lead free solder, one that gets really brittle with heat exposure over long periods. Stressing the brittle solder will cause hair-line cracks. These cracks weaken the solder joint and also create a higher resistance to electrical flow.

3) Flawed heat sink clamp design - The X clamp was not designed well because it exerts a very non uniform pressure. The X clamp has a plastic spacer at it's center that pushes hard against the motherboard at one small spot. When the GPU and CPU get hot, This pressure gets more intense which causes the motherboard to flex. The motherboard's flexing stresses the solder joints which use the brittle lead free solder. After enough exposure to these stresses and heat, the solder points break.

4) Left over foil on the heat sink - Foil was left on the heat sink on many Xbox units. This left over foil has resulted in several "three red light" failures. The thermal compound must be reapplied if you decide to remove the foil.

So now you know the "why" behind the red ring of death. Although this knowledge is no substitute for actually playing games, it should help you to evaluate the various Xbox repair guides out there. Remember, if your Xbox was never opened before, it should still be under a warranty and you can send it away to Microsoft for repair.

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Filed under Computer by Marc Sandford

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